For courses in hospitality or hospitality communications/writing.
Filled with industry examples, this book provides an orientation to writing in the hospitality field. Starting with a grammar review, the book quickly moves into writing done daily in the various hospitality departments-including food and beverage and lodging. Writing samples relate to each hospitality department and a unique chapter on technology is included. Ideal for both the classroom and the office, this book provides current and future managers with the tools needed to communicate effectively in the hospitality industry.
Hallmark Features:
Addresses communication across departments-including administration, front office, technology, food and beverage and so on.
· Includes examples and applications related to a variety of departments including food and beverage and lodging.
Uses hospitality related examples-throughout the text.
· Addresses the specific needs of the hospitality industry.
Includes a unique chapter on how to write an RFP-see chapter 7.
· Offers broader coverage and a useful how-to.
Includes a grammar review-for quick an easy reference.
· Provides an excellent refresher for students and entry level employees.
Contains a two week sample training guide-see Appendix I.
· Includes a detailed guide for training new employees.