Understanding and Managing Diversity:International EditionDescription |
For courses in Diversity offered in business or humanities departments. Also ideal for special topics courses in Human Resource Management, Organizational Behavior, and Human Relations. Combining varied readings, real-world cases and thought-provoking exercises, Understanding and Managing Diversity prepares today's students to enter an increasingly broad workplace where diversity must not only be accepted, but also understood. |
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Features |
- Broad definition of diversity-From primary (race, gender, ethnicity, sexual orientation, physical/mental abilities and age) to include secondary aspects of diversity (religion, communication, military experience, international work experience, etc.).
- Popular material from the previous editions-Includes “Cracker Barrel,” “Briarwood Industries,” “Distinguishing Differences and Conflict,” and “Workforce IQ” for both the American and Canadian versions.
- Difficult to find, original diversity material-Fills many gaps in courses related to diversity and includes topics such as religion, Native Americans, non-profit organizations, Generation X, employment equity in Canada, personality disorders under the ADA law, social class, and innovative models for employing older workers.
- Experiential material-Includes exercises on communication, values clarification, Generation X, and gender in office politics, etc.
- Text reorganization-Into three logical sections: individual, group and organizational perspectives on diversity. Each section is a blend of suitable readings, cases and exercises from these perspectives.
- New and revised readings, exercises, and cases-New cases such as Ford in Mexico (Muller) and Coca-Cola (Harvey); web-based exercises such as Evaluating Organizational Commitment to Diversity: Auditing Organizational Websites (Harvey), Exploring Religious Diversity (Sherer); new readings such as Intercultural Communication: A Current Perspective, The Negative Consequences of Male Privilege, Diversity in the Workplace: Ethics, Pragmatism or Some of Both?.
- Instructors Manual-Available on-line for adopters only. Material includes sample syllabi, matrices for incorporating the readings, cases and exercises text into Human Resources, Organizational Behavior, and Management courses. Teaching tips, website resources, suggestions for related assignments, answers to discussion questions, a list of suggested video resources, Power Point slides, etc.
- Pedagogical aids updated-Such as longer out-of-class writing assignments; assessment assignments at the end of each of the three major sections of the text; more web-related exercises.
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Table of Contents |
I. INDIVIDUAL PERSPECTIVES ON DIVERSITY. 1. I AM
2. Multicultural Education and Equity Awareness Quiz (Are You Being Mislead?).
3. What is Your Workforce IQ? Canadian Version.
4. Body Ritual Among the Nacerima.
5. Nacerima Extended.
6. Increasing Multicultural Understanding: Uncovering Stereotypes.
7. Choosing the Board.
8. Reincarnation.
9. A World View of Cultural Diversity.
II. PERSPECTIVES ON ORGANIZATIONS AND DIVERSITY. 10. Treasure Hunt Cross-Cultural Inventions and Contributions.
11. The Emotional Connection of Distinguishing Differences and Conflict.
12. Transcendus Exercise.
13. Intercultural Communication: A Current Perspective.
II. GROUP IDENTITY PERSPECTIVES ON DIVERSITY. 14. White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women's Studies.
15. The Power of Talk: Who Gets Heard and Why.
16. Briarwood Industries.
17. The Negative Consequences of Male Privilege.
18. Is This Sexual Harassment?
19. One Mans Viewpoint
20. Briefing Paper.
21. Generational Diversity Role Play Exercise.
22. The Aging Population: Exploring Workplace Issues.
23. Innovative Work Models for Older Workers.
24. Contradictions and Mixed Messages: Lesbian, Gay, Bisexual and Transgender Issues in the Workplace.
25. A Letter from an American Factory Worker.
26. Challenges.
27. Musical Chairs.
28. Accommodating Challenges.
29. Dilemmas at Valley Tech.
30. Does Social Class Make a Difference?
31. Religion, Culture and Management in the New Millennium.
32. Religion and Work.
33. Exploring Religious Diversity: An Exercise.
34. Accepting Diverse Practices.
35. Media Messages.
III. ORGANIZATIONAL PERSPECTIVES ON DIVERSITY. 36. Exploring Diversity in Your Organization.
37. Making Differences Matter: A New Paradigm for Managing Diversity.
38. Building A Business Case for Diversity.
39. Diversity in the Workplace: Ethics, Pragmatism, or Some of Both?
40. How Canada Promotes Workplace Diversity.
41. What Happened at Coca Cola?
42. Culture and Gender in Fords Mexican High Performance Plant.
43. Believability: A Case in Diversity in Law Enforcement.
44. Nightmare on Wall Street.
45. From Tailhook to Tailspin: A Dishonorable Decade of Sexual Harassment in the U.S. Military.
46. The Cracker Barrel Restaurants.
47. Evaluating Organizational Commitment to Diversity: Auditing Organizational Websites.
48. Evaluating Diversity in the Real World: Conducting a Diversity Audit.
Contributors.
Index.
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Back Cover |
- Readings, cases, and exercises organized in terms of three perspectives: individual, social group identity, and organizational diversity
- Twenty new experiential exercises, six new readings, and two new cases including Coca-Cola
- Classic diversity contributions by well-known authors such as Peggy McIntosh, Deborah 7annen, Milton Bennett, David Thomas, and Robin Ely
- Difficult-to-find, original teaching material on topics such as the business case for diversity, ethics, board diversity, the military, the media, cross-cultural management, and diversity audits
- Coverage of multiple aspects of diversity beyond race, gender, and ethnicity, such as communication, generational diversity; physical challenge and accommodation, and social class
- New pedagogical features such as assessment assignments, out-of-class writing projects, and Web-based exercises
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Author |
Carol E Harvey (Ed.D., University of Massachusetts at Amherst) is associate professor and former Chair of Business Studies at Assumption College. She holds an MBA and a Certificate of Advanced Studies from Northeastern University and an MA in Psychology from Assumption Colleges. She is a site visitor for NEASC (New England Association of Schools and Colleges) for college accreditation and consultant to businesses, particularly in the areas of mentoring and organizational development. Formerly employed as a manager at the Xerox Corporation, her research interests include implementing diversity initiatives in organizations and improving critical thinking skills in the college classroom. She is the co-recipient of the 2004 Roethlisberger Memorial Award from the Organizational Behavior Teaching Society for the best article from the Journal of Management Education for "Critical Thinking in the Management Classroom: Bloom's Taxonomy as a Learning Tool." M. June Allard (Ph.D., Michigan State University) is professor and Chair of Psychology at Worcester State College. She is a social and experimental psychologist with research and teaching interests in international and cross-cultural psychology and in assessment and evaluation. A site visitor for NEASC (New England Association of Schools and Colleges) for college accreditation, she consults to colleges on assessment and conducts undergraduate program evaluations. A lifelong world traveler, she lectures on research and evaluation internationally in countries such as Morocco, Costa Rica, Poland, Mexico, Turkey, Nicaragua, Bolivia, Brazil, and Italy and has conducted research projects for the U.S. Peace Corps, UNESCO, and USAID and educational evaluation for the International Baccalaureate Organization (Cardiff, Wales). |
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