Description

This workbook is designed specifically for employees entering the construction industry and has been reviewed and updated with input from construction and training professionals. This edition includes more activities and has been updated to reflect changes in the workplace as well as laws that affect workplace behavior. A new module entitled First Impressions: Getting a Job that features tips on finding a job, interviewing, filling out applications and resume writing.

Table of Contents

Module 1:  First Impressions-Getting a Job

Module 2:  Professionalism-Keeping you Job

Module 3:  Building a Strong Relationship with Your Supervisor

Module 4:  Teamwork-Getting Along with Your Co-Workers

Module: 5:  Diversity in the Workplace

Module 6:  Communication Skills-Listening and Speaking

Module 7:  Communication Skills-Reading and Writing

Module 8:  Managing Stress on the Job

Module 9:  Thinking Critically and Solving Problems

Module 10:  Resolving Conflict

Module 11:  Giving and Receiving Criticism

Module 12:  Sexual Harassment

Module 13:  Substance Abuse