Working in Groups: Pearson New International Edition

Series
Pearson
Author
Isa N. Engleberg / Dianna R Wynn  
Publisher
Pearson
Cover
Softcover
Edition
6
Language
English
Total pages
332
Pub.-date
November 2013
ISBN13
9781292027456
ISBN
1292027452
Related Titles


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9781292027456
Working in Groups: Pearson New International Edition
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Description

Using the guiding principle of balance, Working in Groups provides students with practical strategies, built on theory and research, for communicating and working successfully in groups.

 

Looking at both how groups work and how to work in groups, this accessible and user-friendly text gives students the tools to apply group communication theories, methods, and skills—helping them become more effective and ethical group members.

 

Comprehensive, up-to-date coverage includes traditional topics, from development and climate to leadership and problem solving, as well as key contemporary areas such as “team talk,” communication apprehension, group goal setting, group motivation, critical thinking and argumentation, and listening.

Features

  • An unsurpassed treatment of virtual groups and technology, including related Virtual Groups features in every chapter, helps students apply group theory, methods, and skills to the work of virtual groups. (ex. p. 8)
  • A focus on"how to" strategies demonstrates how students can apply theories and research findings to achieve success in group communication.
  • Comprehensive, up-to-date coverage includes traditional topics as well as key contemporary areas such as “team talk,” communication apprehension, group goal setting, group motivation, critical thinking and argumentation, and listening.
  • Ethics in Groups features examine the many ethical issues that frequently arise when interdependent members interact to achieve a group goal. (ex. p. 20)
  • Group Work features provide group-based exercises designed to demonstrate, illustrate, or practice group communication principles. (ex. p. 22)
  • Group Assessment features evaluate student and group understanding of textbook concepts or mastery of skills. (ex. p. 23)
  • Substantive, author-written supplements help full-time and adjunct faculty members prepare for a successful class.

New to this Edition

  • OriginalCase Studies appear in every chapter, accompanied by case-related questions based on chapter content. Critical Thinking about the Case Study  questions revisit the case study and connects it to broader issues. Several of the case studies are also featured in the Video Scenarios (see the MySearchLab description, immediately following). (ex. p. 71)
  • MySearchLab, featuring Group Video Cases that highlight important principles and practices in group communication. These video clips can be used to supplement lectures and discussion, as the basis for exam questions, or as case studies for analysis in student papers. MySearchLab is an online supplement that offers book-specific learning objectives, chapter summaries, flashcards and practice tests as well as video clips and activities to aid student learning and comprehension (access code required).
  • An expanded Group Diversity chapter goes beyond culture and gender to include generational and religious dimensions. (pp. 70-97)
  • Theory in Groups  features in every chapter–in addition to theory-rich chapter content–highlight key theories that illuminate why and how we behave and work in groups. (ex. pp. 88-89)
  • A revised and expanded Group Dialectics approach–emphasizing the book’s continuing theme of balance–better explains how groups balance and negotiate the opposing, or dialectic, tensions and pressures they encounter while working together to achieve a common goal.
  • Groups in Balance features apply communication strategies to balancing the contradictory forces inherent in all group work–reinforcing content and supplementing student understanding and skill development. (ex. p. 79)
  • An enhanced civic engagement focus provides revised examples, illustrations, photographs, and case studies that emphasize the role of groups in communities and civic associations.

Table of Contents

Chapter 1: Introduction to Group Communication

Study Questions and Chapter Outline

Succeeding in Groups

Defining Group Communication

The Nature of Group Communication

Types of Groups

Advantages and Disadvantages of Working in Groups

Balance: The Guiding Principle of Group Work

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: The Study Group Dilemma

Group Work: It Was the Best of Groups; It Was the Worst of Groups

Group Assessment: Essential Group Elements

 

Chapter 2: Group Development

Study Questions and Chapter Outline

Group Development Stages

Group Goals

Group Norms

Characteristics of Effective Groups

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Nice to Meet You, Too

Group Work: Classroom Norms

Group Assessment: How Good Is Your Goal?

 

Chapter 3: Group Membership

Study Questions and Chapter Outline

Followership

Member Needs

Member Roles

Member Confidence

Member Assertiveness

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Taming Tony the Tiger

Group Work: Meeting Member Needs

Group Assessment: Personal Report of Communication Apprehension (PRCA-24)

 

Chapter 4: Group Diversity

Study Questions and Chapter Outline

Heterogeneous Groups

Barriers to Understanding Others

Personality Dimensions

Cultural Dimensions

Gender Dimensions

Generational Dimensions

Religious Dimensions

Balancing Group Diversity

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: No Offense Intended

Group Work: Identifying Cultural Dialectics

Group Assessment: Group Diversity Awareness Questionnaire

 

Chapter 5: Group Leadership

Study Questions and Chapter Outline

What Is Leadership?

Leadership and Power

Becoming a Leader

Leadership Theories

The 5M Model of Leadership Effectiveness

Diversity and Leadership

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: The Leader in Sheep’s Clothing

Group Work: The Least-Preferred-Coworker Scale

Group Assessment: Are You Ready to Lead?

 

Chapter 6: Group Motivation

Study Questions and Chapter Outline

The Role of Motivation

Member Motivation

Group Motivation

Assessment and Feedback

Rewards

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Veni, Vidi, Vici

Group Work: The Engagement Index

Group Assessment: Group Motivation Inventory

 

Chapter 7: Verbal and Nonverbal Communication in Groups

Study Questions and Chapter Outline

Two Essential Tools

Language and Meaning

Team Talk

Language Challenges

The Importance of Nonverbal Communication

Nonverbal Behavior

The Nonverbal Environment

Nonverbal Communication and Culture

Creating a Supportive Communication Climate

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: How to Sink the Mayflower

Group Work: Getting Emotional about Nonverbal Cues

Group Assessment: Auditing Team Talk

 

Chapter 8: Listening in Groups

Study Questions and Chapter Outline

The Challenge of Listening in Groups

Types of Listening

Group Roles and Listening

Improving Listening

Special Listening Challenges

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: A Message for Michael

Group Work: Practice Paraphrasing

Group Assessment: Student Listening Inventory

 

Chapter 9: Conflict and Cohesion in Groups

Study Questions and Chapter Outline

Conflict in Groups

Constructive and Destructive Conflict

Conflict Styles

Conflict Management Strategies

Conflict and Member Diversity

Group Cohesion

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Sociology in Trouble

Group Work: “I Wish I’d . . . .” Conflict Awareness Log

Group Assessment: Ross-DeWine Conflict Management Message Style Instrument

 

Chapter 10: Structured and Creative Problem Solving in Groups

Study Questions and Chapter Outline

Group Decision Making

Structured Problem Solving

Creative Problem Solving

Problem-Solving Realities

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: No More Horsing Around

Group Work: What Is Your Decision-Making Style?

Group Assessment: Problem-Solving Competencies

 

Chapter 11: Critical Thinking and Argumentation in Groups

Study Questions and Chapter Outline

Critical Thinking and Argumentation

Structuring Arguments

Supporting Arguments

Presenting Arguments

Refuting Arguments

Adapting to Argumentation Styles

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Slicing the Pie

Group Work: Got Water?

Group Assessment: Argumentativeness Scale

 

Chapter 12: Planning and Conducting Meetings

Study Questions and Chapter Outline

Meetings, Meetings, Meetings

Planning and Chairing Meetings

Adapting to Member Behavior

Preparing the Minutes

Using Parliamentary Procedure

Evaluating the Meeting

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Monday Morning Blues

Group Work: Disrupting Disruptive Behavior

Group Assessment: Post-Meeting Reaction (PMR) Form

 

Chapter 13: Making Presentations in Groups

Study Questions and Chapter Outline

Presentations in Groups

Presentation Guidelines

Group Presentations  

Questions and Answers

Presentation Aids

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Testing the Team

Group Work: Re-envision the Visual

Group Assessment: Presentation Rating Scale

 

Chapter 14: Technology and Virtual Groups

Study Questions and Chapter Outline

The Nature of Virtual Groups

Synchronous Groupware

Asynchronous Groupware

Group Diversity and the Digital Divide

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Virtual Misunderstanding

Group Work: Match the Medium to the Message

Group Assessment: Virtual Meeting Evaluation

 

Glossary

 

 

Web Chapter: Parliamentary Procedure

Study Questions and Chapter Outline

Using Parliamentary Procedure

The Guiding Principles of Parliamentary Procedure

The Parliamentary Players

The Basic Rules of Parliamentary Procedure

Informal Rules

Balanced Procedures

Summary Study Guide  

Key Terms and Glossary

Group Assessment: Parliamentary Procedure Assessment Instrument