Supervision and Leadership in a Changing World

Series
Prentice Hall
Author
Gary Dessler  
Publisher
Pearson
Cover
Softcover
Edition
1
Language
English
Total pages
608
Pub.-date
March 2011
ISBN13
9780135058657
ISBN
0135058651
Related Titles


Product detail

Product Price CHF Available  
9780135058657
Supervision and Leadership in a Changing World
215.00 approx. 7-9 days

Free evaluation copy for lecturers


Description

For courses in Supervision.

 

Offering a new approach to supervision, this book moves beyond just order-giving strategies to address leadership techniques that work with today's workers and teams. Throughout the book, readers learn how to supervise a diverse workforce that is often set in dispersed, self-managing teams. The link between supervision and leadership is explored as well as common supervisory tasks such as planning and setting goals; organizing jobs and work; interviewing and screening employees; and appraising and managing performance.

Features

For courses in Supervision.

 

Offering a new approach to supervision, this book moves beyond just order-giving strategies to address leadership techniques that work with today's workers and teams. Throughout the book, readers learn how to supervise a diverse workforce that is often set in dispersed, self-managing teams. The link between supervision and leadership is explored as well as common supervisory tasks such as planning and setting goals; organizing jobs and work; interviewing and screening employees; and appraising and managing performance.

 

Features

 

Integrates supervision and leadership-see Chapter 2 and Chapter 11.

  • Moves beyond just order-giving strategies to address leadership techniques that work with today's workers and teams. 

Emphasizes how to supervise a diverse workforce-see Chapter 2 and throughout.

  • Shows how to maximize diversity's potential advantages and minimize its potential barriers such as prejudices and bias.  

Presents practical basic supervisory skills-see Chapters 3-16.

  • Gives students the basic supervisory skills such as planning and setting goals; organizing jobs and work; interviewing and screening employees; and appraising and managing performance.  

Includes Leadership Applications for Supervisors sections-see the Hersey Blanchard Model and Taking Corrective Action with the Right Leadership Style in Chapter 5(control) and the Role of Leader Consideration and Support in Grievances in Chapter 15 (labor relations).

  • Describes relevant leadership concepts and skills and presents research-based leadership applications that can be used by supervisors on-the-job. 

Includes Supervising the New Workforce sections-see the Gender Gap in Appraisals in Chapter 14 (appraising) and Protecting Vulnerable Workers in Chapter 16 (safety).

  • Provides practical insights that help supervisors understand the challenges of supervising a diverse workforce.

Table of Contents

PART I: UNDERSTANDING SUPERVISION AND LEADERSHIP IN A CHANGING WORLD

1.      The Supervisor's Role in a Changing World

2.      Leading a Diverse Workforce

 

PART II: SETTING UP THE WORK

3.      Solving Problems and Making Decisions

4.      Planning and Setting Goals

5.      Understanding Budgets and How to Control Work Processes

6.      Organizing Jobs and Work

 

PART IV: GETTING EMPLOYEES STARTED

7.      The Supervisor and Equal Employment

8.      Interviewing and Screening Employees

9.      Orienting and Training Employees

 

PART V: LEADING AND MOTIVATING EMPLOYEES

10.  Using Motivation and Incentives

11.  Leading the Team Effort

12.  Coaching and Communicating at Work

 

PART VI: APPRAISING AND SUPERVISING EMPLOYEES

13.  Appraising and Managing Performance

14.  Supervising Discipline, Ethics, and Fair Treatment at Work

15.  Handling Grievances and Labor Relations

16.  Supervising Health and Safety at Work


Instructor Resources