For undergraduate and graduate-level Business Management and Psychology courses in Human Relations, Human Behavior, Organizational Behavior, Human Development, and Applied Psychology.
Using a hands-on approach, this text provides students with the needed skills in human relations that are becoming increasingly important for career success. It emphasizes the person in the organization and the interactions between managers and other employees. Students will like this text for its conversational style while instructors will appreciate the experiential exercises that reinforce course theory for student-centered learning.
Provides students with coverage of the most current issues.
Helps students better understand workplace behaviors and their own reaction.
Reflects the growing importance of these issues in the workplace.
Allows instructors to assign activities that require students to use the Internet.
Provides an on-line supplement to the text.
Reinforces course theory and emphasizes student-centered learning in real-world examples.
Integrates real life situations that demonstrate to students how important issues are played out in the workplace.
Gives students the opportunity to practice the techniques they just learned.
Provides students with coverage of the most current issues.
Helps students better understand workplace behaviors and their own reaction.
Reflects the growing importance of these issues in the workplace.
Allows instructors to assign activities that require students to use the Internet.
Provides an on-line supplement to the text.
Preface.
I. HUMAN RELATIONS.
1. Fundamentals of Human Relations.II. DEVELOPING PROFESSIONALLY.
3. Personal and Organizational Values.III. INTERACTING EFFECTIVELY WITH OTHERS.
6. Communicating in the Workplace.IV. CONTEMPORARY ISSUES.
13. Intercultural Relations.