Description

In its 9th Edition, Developing Management Skills has become the standard in hands-on management learning. Designed for students of all skill levels and learning styles, the text allows students to apply knowledge to real-world situations, connect concepts to their own lives, and experience management theory in a tactile and engaging way.

Updated for tomorrows managers, this text features contemporary examples, new skill assessments and cases, updated research, and tangible, relevant goals for students to work toward. Focusing on ten essential skills for success in management, Developing Management Skills focuses on what managers actually do, transforming management concepts into practical, actionable techniques.

Features

Essential managerial skills. These chapters are then grouped into three parts–Personal Skills, Interpersonal Skills, and Group Skills–so students can see how certain abilities are related to others.

• Personal Skills
• Developing Self-Awareness
• Managing Personal Stress
• Solving Problems Analytically and Creatively
• Interpersonal Skills
• Building Relationships by Communicating Supportively
• Gaining Power and Influence
• Motivating Others
• Managing Conflict
• Group Skills
• Empowering and Delegating
• Building Effective Teams and Teamwork
• Leading Positive Change

A five-step Learning Model for promoting an active learning environment. This text contains a five-step learning model that promotes a personalised, hands-on educational experience. Designed to help students master essential management skills, this text’s five-step model encourages students to address:

• Skill Assessment
• Skill Learning
• Skill Analysis
• Skill Practice
• Skill Application

Guidance on contemporary challenges. In the current economic climate, some of the everyday management protocol has changed. This text addresses these challenges and provides guidance on questions like:

• How can I help others accept new goals, new ideas, and new approaches?
• How can I invigorate those who feel outdated or left behind?
• How do I help the 'survivors' of a downsizing pick up the pieces and move on?
• How do I help people with very different agendas and philosophies work together, especially during times of high-stress?

Key features and ideas that enhance skills and emphasise concepts. This text presents several key features and ideas to help integrate a skill-based approach into a lively classroom:

• A Resource Locator guide on the first page of each chapter helps students locate the relevant elements of the learning outcomes within the chapter.
• Invite students to thoughtfully complete the Skill Assessment Surveys in each chapter. This feature encourages students to assess their abilities.
• Encourage students to study the Behavioral Guidelines and the Summary Model at the conclusion of the Skill Learning section of each chapter. This feature helps students identify the key concepts within the chapter.
• Emphasise the Skill Application step in the learning process to help students put the concepts in action.

New to this Edition

• Features and passages
• Skill Assessment in Chapter 1
• Case in Chapter 3
• UPDATED! Comparison data for each assessment
• UPDATED! Student instructions for scoring skill assessments
• UPDATED! Research supporting key points in each chapter
• Resource Locator table at the beginning of each chapter in the Instructors Manual that’s organized according to the chapters learning objectives.

MyManagementLab not included. Students, if MyManagementLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyManagementLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

Table of Contents

• 1. Developing Self-Awareness
• 2. Managing Stress and Well-Being
• 3. Solving Problems Analytically and Creatively
• 4. Building Relationships by Communicating Supportively
• 5. Gaining Power and Influence
• 6. Motivating Others
• 7. Managing Conflict
• 8. Empowering and Engaging Others
• 9. Building Effective Teams and Teamwork
• 10. Leading Positive Change