Communication Apprehension, Avoidance, and Effectiveness

Series
Allyn & Bacon
Author
Virginia Peck Richmond / Jason S. Wrench / James C. McCroskey  
Publisher
Pearson
Cover
Softcover
Edition
6
Language
English
Total pages
168
Pub.-date
June 2012
ISBN13
9780205118045
ISBN
0205118046
Related Titles


Product detail

Title no longer available

Description

Overcome your fear of public speaking

 

A perfect supplemental text for courses in public speaking, this book provides a clear overview of the process of human communication.  It analyzes the behaviors that cause speakers to experience shyness, apprehension, or a desire to avoid public speaking situations.  Further, it describes the effects of such behaviors on the communication process and a range of strategies to reduce such anxieties. Starting from the premise that speech anxiety is one of the most common obstructions to clear and effective communication, the text provides students with a greater understanding for the reasons that people experience such fears and concrete suggestions for how to overcome them.

 

Learning Goals

Upon completing this book, readers will be able to:

  • Understand the process of human communication
  • Analyze behaviors that cause fear of public speaking
  • Explore strategies to reduce anxiety

Features

  • Visuals and a newly-designed interior make the text easy to navigate.
  • The book offers a general foundation for understanding communication and discusses the basic components that make up the human communication process.
  • Guidance is provided on how to overcome apprehension and anxiety about communicating.
  • Discussion questions and activities after each chapter help students master the content and explore some of the theories presented.
  • An appendix of tear-out assessment sheets allow students to accurately gauge their own feelings and behaviors about communicating with others.

New to this Edition

  • A new interior design as well as new visuals have been incorporated to provide students with a more organized and easy to navigate text.
  • References have been updated.
  • A new section has been added on how communication anxiety presents itself in an online context.
  • Research on how communication anxiety affects people in the classroom, in interpersonal relationships, and in the workplace provides students with a broad range of instances where communication anxiety can surface in their own lives.
  • A greater emphasis on the communibiological perspective of communication apprehension has been added, as well as a new discussion on virtual treatments for communibiology.
  • A new section on psychopharmacological treatments for communication anxiety has been included as well as information about the affects of communication apprehension on those working in healthcare.

Table of Contents

In this Section:

1) Brief Table of Contents

2) Full Table of Contents

 

1) Brief Table of Contents

 

Chapter 1: An Overview of Human Communication

Chapter 2: Shyness: The Behavior of Not Communicating

Chapter 3: Scared Speechless: The Fear of Communication

Chapter 4: Intercultural and Interethnic Communication Apprehension

Chapter 5: Impact of Apprehension, Shyness, and Low Willingness to Communicate in Life

Chapter 6: Communication Avoidance and Communication Effectiveness

Chapter 7: Reducing Apprehension and Anxiety About Communication

 

2) Full Table of Contents

 

Chapter 1: An Overview of Human Communication

Definition of Human Communication

Components of the Human Communication Process

Noise

Functions of the Communication Process

Misconceptions About Communication

 

Chapter 2: Shyness: The Behavior of Not Communicating

Individual Differences in Communication

Effects of Individual Differences

The Nature of Shyness

The Causes of Shyness

Types of Shy People

Measures of Shyness

 

Chapter 3: Scared Speechless: The Fear of Communication

The Nature of Communication Apprehension

Types of Communication Apprehension

Causes of Communication Apprehension

Effects of Communication Apprehension

Personality Correlates of Apprehension

Compulsive Communicators

 

Chapter 4: Intercultural and Interethnic Communication Apprehension

The Influence of Culture on Communication Apprehension

Intercultural Communication Apprehension

Interethnic Communication Apprehension

Communication Apprehension in Other Cultural Contexts

 

Chapter 5: Impact of Apprehension, Shyness, and Low Willingness to Communicate in Life

Behaviors of Quiet and Talkative People

Quiet vs. Talkative People: A Generalized Profile

Interpersonal Perceptions

Everyday Life

 

Chapter 7: Communication Avoidance and Communication Effectiveness

Contributors to Communication Effectiveness

Self-Perceived Communication Competence

Social Style

Immediacy

 

Chapter 8: Reducing Apprehension and Anxiety About Communication

Theories of Causes

Treatment Approaches

Samples of Nonthreatening to Threatening Communication Situations

Summary

 

Selected References

 

Appendices

 

A:         Introversion Scale

B:         Shyness Scale (SS)

C:         Willingness to Communicate Scale (WTC)

D:         Writing Apprehension Test (WAT)

E:         Test of Singing Apprehension (TOSA)

F:         Personal Report of Communication Apprehension (PRCA-24)

G:         Personal Report of Public Speaking Anxiety (PRPSA)

H:         Communication Apprehension in Generalized Contexts

I:          Situational Communication Apprehension Measure (SCAM)

J:          Self-Perceived Communication Competence Scale (SPCC)

K:        Talkaholism or Compulsive Communication

L:         Personal Report of Intercultural Communication Apprehension (PRICA)

M:        Personal Report of Interethnic Communication Apprehension (PRECA)

N:        Religious Communication Apprehension (RCA)

O:        Sociocommunicative Orientation

P:         Fear of Physician (FOP)

Q:        Computer-Mediated Communication Apprehension (CMCA)