Managing Business Process Flows: Pearson New International Edition

Series
Pearson
Author
Ravi Anupindi / Sunil Chopra / Sudhakar D. Deshmukh / Jan A. Van Mieghem / Eitan Zemel  
Publisher
Pearson
Cover
Softcover
Edition
3
Language
English
Total pages
348
Pub.-date
July 2013
ISBN13
9781292023113
ISBN
1292023112
Related Titles


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9781292023113
Managing Business Process Flows: Pearson New International Edition
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Description

For graduate level courses in Operations Management or Business Processes.

A structured, data-driven approach to understanding core operations management concepts.

Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.

Features

For graduate level courses in Operations Management or Business Processes.

A structured, data-driven approach to understanding core operations management concepts.

Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter—all of which are illustrated with contemporary examples from practice.

Present the material in an accessible organization: Four Parts. Through each of its four parts, this text guides students from an introduction on process management and strategy to integration, explaining how the concepts work in a business setting.

NEW! Connect theory with practice: Chapter-Opening Vignettes and Real-Life Examples.
The chapter opening-vignettes and real-life examples in this edition have been updated in order to show students how the concepts can be applied in today’s workplace.

NEW! Provide the latest information: Updated Content. The new content in this edition reflects what’s affecting businesses today.

New to this Edition

NEW! Connect theory with practice: Chapter-Opening Vignettes and Real-Life Examples. The chapter opening-vignettes and real-life examples in this edition have been updated in order to show students how the concepts can be applied in today’s workplace.

NEW! Provide the latest information: Updated Content. The new content in this edition reflects what’s affecting businesses today.

Table of Contents

PART I: PROCESS MANAGEMENT AND STRATEGY  
Chapter 1: Products, Processes, and Performance

Chapter 3: Process Flow Measures
Chapter 2: Operations Strategy and Management
PART II: PROCESS FLOW METRICS
Chapter 4: Flow-Time Analysis
Chapter 5: Flow Rate and Capacity Analysis
Chapter 6: Inventory Analysis
PART III: PROCESS FLOW VARIABILITY
Chapter 7: Managing Flow Variability: Safety Inventory
Chapter 8: Managing Flow Variability: Safety Capacity
Chapter 9: Managing Flow Variability: Process Control and Capability
PART IV: PROCESS INTEGRATION
Chapter 10: Lean Operations: Process Synchronization and Improvement