Designing Interactive Systems

Reihe
Addison-Wesley
Autor
David Benyon
Verlag
Pearson
Einband
Softcover
Auflage
7
Sprache
Englisch
Seiten
672
Erschienen
September 2013
ISBN13
9781447920113
ISBN
1447920112
Related Titles


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9781447920113
Designing Interactive Systems
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Description

Designing Interactive Systems is the most  authoritative textbook in the areas of human–computer interaction (HCI), usability, consumer experience and interaction design. David Benyon has updated the book based on extensive user feedback to provide a challenging and exciting teaching resource for courses in this area.

 

The book includes numerous case studies and illustrations taken from the author’s extensive experience of designing innovative products and systems. Each chapter includes thought-provoking challenges and reflective interjections pointing readers to related areas of study.

Features

  • Four parts covering the essentials, techniques, contexts and foundations of designing interactive systems.
  • Appropriate balance between psychology theory and 'technology'
  • Excellent pedagogical features throughout the book, including links from QR hotspots to additional materials
  • Broad coverage enables the material to be used throughout undergraduate and postgraduate study.
  • Over 300 images and illustrations of the latest technologies, techniques and interactive experiences.
  • Suitable for people with different disciplinary backgrounds such as computer science, design, software engineering, psychology, interactive media, information systems and many others
  • Companion website at www. pearsoned.co.uk/benyon with additional materials, PowerPoint slides and all the figures from the book.

New to this Edition

  • New larger format design with interactive QR codes
  • strengthening of the theoretical foundations including greater coverage of 'utility' as well as usability
  • more coverage of design of integrated systems
  • increased coverage of design for mobile away from desktop technology
  • increased coverage of gesture-based interactivity, wearables, etc.

Table of Contents

 

 

Part I: Essentials of designing interactive systems

 

1.    Designing interactive systems: A fusion of skills

2.    PACT: A framework for designing interactive systems 

3.    The process of human-centred interactive systems design

4.    Usability

5.    Experience design

6.    The Home Information Centre (HIC): A case study in designing interactive systems

 

 

Part II: Techniques for designing interactive systems

 

7.    Understanding

8.    Envisionment

9.    Design

10.   Evaluation

11.   Task analysis

12.   Visual user interface design

13.   Multimodal user interface design

 

 

Part III: Contexts for designing interactive systems

 

14.   Designing websites

15.   Social media

16.   Collaborative environments

17.   Agents and avatars

18.   Ubiquitous computing

19.   Mobile computing

20.   Wearable computing

 

 

Part IV: Foundations of designing interactive systems

 

21.   Memory and attention

22.   Affect

23.   Cognition and action

24.   Social interaction

25.   Perception and navigation

 

1.1 The variety of interactive systems

1.2 The concerns of interactive systems design

1.3 Being digital

1.4 The skills of the interactive systems designer

1.5 Why being human-centred is important

2.1 Introduction

2.2 People

2.3 Activites

2.4 Contexts

2.5 Technologies

2.6 Scoping a Problem with PACT

3.1 Introduction

3.2 Developing personas and scenarios

3.3 Using scenarios throughout design

3.4 A scenario-based design method

4.1 Introduction

4.2 Accessiblity

4.3 Usability

4.4 Acceptability

4.5 Design principles

5.1 Introduction

5.2 Engagement

5.3 Designing for pleasure

5.4 Aesthetics

5.5 Service design

6.1 Introduction

6.2 Scenarios for the HIC

6.3 Evaluating early interface prototypes

6.4 A first design

6.5 The second interface design

7.1 Understanding requirements

7.2 Participative design

7.3 Interviews

7.4 Questionnaires

7.5 Probes

7.6 Card sorting techniques

7.7 Working with groups

7.8 Fieldwork: Observing activites in situ

7.9 Artefact collection and 'desk work'

8.1 Finding suitable representations

8.2 Basic techniques

8.3 Prototypes

8.4 Envisionment in practice

9.1 Introduction

9.2 Conceptual design

9.3 Metaphors in design

9.4 Conceptual design using scenarios

9.5 Physical deisgn

9.6 Designing interactions

10.1 Introduction

10.2 Expert evaluation

10.3 Participant-based evaluation

10.4 Evaluation in practice

10.5 Evaluation: further issues

11.1 Goals, tasks and actions

11.2 Task analysis and systems design

11.3 Hierarchical task analysis

11.4 GOMS: a cognitive model of procedural knowledge

11.5 Structural knowledge

11.6 Cognitive work analysis

12.1 Introduction

12.2 Graphical user interfaces

12.3 Interface design guidelines

12.4 Psychological principles and interface design

12.5 Information design

13.1 Introduction

13.2 Using sound at the interface

13.3 Tangible interaction

13.4 Getting a feel for tangible computing

13.5 Gestural interaction and surface computing

14.1 Introduction

14.2 Website development

14.3 The information architecture of websites

14.4 Navigation design for websites

14.5 Case study: designing the Robert Louis Stevenson website

15.1 Introduction

15.2 Background ideas

15.3 Social networking

15.4 Sharing with others

15.5 Cloud computing

16.1 Introduction

16.2 Issues for cooperative working

16.3 Technologies to support cooperative working

16.4 Collabroative virtual environments

16.5 Case study: developing a collaborative Table-Top application

17.1 Agents

17.2 Adaptive systems

17.3 An architecture for agents

17.4 Other aplications of agent-based interaction

17.5 Avatars and conversational agents

18.1 Ubiquitious Computing

18.2 Information spaces

18.3 Blended Spaces

18.4 Home environments

18.5 Navigating in wireless sensor networks

19.1 Introduction

19.2 Context awareness

19.3 Undertanding in mobile computing

19.4 Design

19.5 Evaluation

20.1 Introduction

20.2 Smart materials

20.3 Material design

20.4 From materials to implants

21.1 Introduction

21.2 Memory

21.3 Attention

21.4 Human error

22.1 Introduction

22.2 Psychological thoeries of emotion

22.3 Detecting and recognising emotions

22.4 Expressing emotion

22.5 Potential applications and key issues for further research

23.1 Human information processing

23.2 Situated action

23.3 Distributed cognition

23.4 Embodied cognition

23.5 Activity theory

24.1 Introduction

24.2 Human communication

24.3 People in groups

24.4 Presence

24.5 Culture and identity

25.1 Introduction

25.2 Visual perception

25.3 Non-visual perception

25.4 Navigation

 

Back Cover

 

Designing Interactive Systems is the definitive companion to the study of human–computer interaction (HCI), usability, user experience (UX) and interaction design. David Benyon has fully updated the content to include the newest and most exciting advancements within this rapidly changing field. The book covers the whole of the HCI and UX curriculum for students and practitioners alike.

 

The book includes numerous case studies and illustrations taken from the author’s extensive experience of designing interactive systems and creating engaging user experiences. Each chapter includes thought-provoking exercises and challenges and reflective pull-outs pointing readers to related areas of study.

 

Features

  • Four parts covering the essentials, techniques, contexts and foundations of designing interactive systems.
  • Appropriate balance between psychology theory and technological development
  • Excellent pedagogical features throughout the book, including links from QR hotspots to additional materials
  • Broad coverage enables the material to be used throughout undergraduate and postgraduate study.
  • Fully illustrated throughout, with over 300 images and diagrams of the latest technologies, techniques and interactive experiences
  • Suitable for people with different disciplinary backgrounds such as computer science, design, software engineering, psychology, interactive media, information systems and many others
  • Companion website at www.pearsoned.co.uk/benyon with a collection of extra materials

 New in the third edition: 

  • New material on Social Media
  • Strengthening of the theoretical foundations including greater coverage of UX and service design and embodied cognition
  • Improved coverage of the design of integrated systems
  • New case studies on surface computing and gesture-based interaction
  • Increased coverage of design for mobile computing and multimodal interaction
  • A new chapter on designing for wearable computing

David Benyon is Professor of Human-Computer Systems and Director of the Centre for Interaction Design at Edinburgh Napier University, UK. He has been working in the area of human-computer interaction and interaction design for over 25 years. He has written widely on the subject with over 150 refereed publications covering HCI, interaction design and user experience. He is involved in many leading-edge research and development projects that prototype and evaluate future interactions of people with new and emerging technologies.