macOS Support Essentials 10.15 - Apple Pro Training Series is the official curriculum of the Apple Catalina 101: OS X Support Essentials 10.15 course and preparation for Apple Certified Support Professional (ACSP) 10.15 certification—as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Catalina.
This guide provides comprehensive coverage of Catalina and is part of the Apple Pro Training series—the only Apple-certified books on the market. Students will find in-depth, step-by-step instruction on everything from installing and configuring Catalina to managing networks and system administration. This is a step-by-step guide that works through lessons designed to teach practical, real-world tasks, with lesson files that let students practice as they learn.
Adam Karneboge has been an Apple Certified Trainer since 2003. Adam conducts technical training courses, and delivers consulting, deployment, and integration services to business, enterprise, and education clients.
Arek Dreyer has been an Apple Certified Trainer since 2002. Originally an expert in Sun Systems, Dreyer shifted his professional focus to Mac OS X shortly after it came out. President of Dreyer Network Consultants Inc., Arek has been delivering courses and providing training around the world, both in the classroom and at events like the Apple Channel Camp and the Macworld Conference and Expo. Dreyer also provides integration and troubleshooting services for his own customers and for Apple.