macOS Support Essentials 11, the official book for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Big Sur. This is the only Apple Pro Training Series book that covers Big Sur. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Big Sur to setting-up network services like the Content Caching service. Focused lessons take students step by step through practical, real-world tasks, and authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.
This book covers updated system utilities and new features in macOS Big Sur, including security and privacy enhancements, Control Center and Notification Center, Safari, system extensions, macOS Recovery, Startup Security Utility, and the Signed System Volume (SSV).
About This Guide Installation and Configuration Lesson 1 Introduction to macOS Lesson 2 Update, Upgrade, or Reinstall macOS Lesson 3 Set Up and Configure macOS Lesson 4 Use the Command-Line Interface Lesson 5 Use macOS Recovery Lesson 6 Update macOS User Accounts Lesson 7 Manage User Accounts Lesson 8 Manage User Home Folders Lesson 9 Manage Security and Privacy Lesson 10 Manage Password Changes File Systems Lesson 11 Manage File Systems and Storage Lesson 12 Manage FileVault Lesson 13 Manage Permissions and Sharing Lesson 14 Use Hidden Items, Shortcuts, and File Archives Data Management Lesson 15 Manage System Resources Lesson 16 Use Metadata, Siri, and Spotlight Lesson 17 Manage Time Machine Apps and Processes Lesson 18 Install Apps Lesson 19 Manage Files Lesson 20 Manage and Troubleshoot Apps Network Configuration Lesson 21 Manage Basic Network Settings Lesson 22 Manage Advanced Network Settings Lesson 23 Troubleshoot Network Issues Network Services Lesson 24 Manage Network Services Lesson 25 Manage Host Sharing and Personal Firewall System Management Lesson 26 Troubleshoot Peripherals Lesson 27 Manage Printers and Scanners Lesson 28 Troubleshoot Startup and System Issues Index
Arek Dreyer, an Apple Certified Trainer since 2002, delivers consulting, training, and integration services for customers around the world who use Apple devices in complicated environments.
Adam Karneboge has been an Apple Certified Trainer since 2003. Adam conducts technical training courses, and delivers consulting, deployment, and integration services to business, enterprise, and education clients. Arek and Adam have written and contributed to numerous Peachpit publications and Apple courses covering topics about macOS and iOS/iPad OS.