Leading at a Higher Level

Financial Times
Ken Blanchard  
Total pages
May 2010
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Leading at a Higher Level
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Table of Contents

Table of contents

Section I. Set your sights on the right target and vision

1. Is your organization high performing?

2. The power of vision


Section II. Treat your customers right


3. Serving customers at a higher level


Section III. Treat your people right


4. Creating a higher level culture

5. Empowerment is the key

6. Situational leadership® II: the integrating concept

7. Self leadership: the power behind empowerment

8. Partnering for performance

9. Essential skills for partnering for performance: the one minute manager

10. Coaching for higher leadership

11. Situational team leadership

12. Organizational leadership

13. Strategies for managing a change


Section IV. Have the right kind of leadership


14. Servant leadership

15. Determining your leadership point of view

Back Cover

Leading at a Higher Level is about empowering people to be the best leader they can be. Blanchard and colleagues are great at distilling research into practical tools and insights that leaders can apply instantly and get results.” Andy Binns, Head of Leadership Development, BT Group PLC

“A truly great book at the perfect time.”

Kim Clemo, HR Director, AXA Insurance

Becoming a high-performing leader is about getting your priorities right.  Successful leaders have high standards and firm principles- and they stick to them. Leading at a Higher Level will show you how to find your leadership point of view and work more effectively with, and on behalf of, your team. 

In this completely revised edition Ken Blanchard brings together everything he knows about world-class leadership. Building on his work with an immense range of companies world-wide you can benefit from the advice that has helped thousands of individuals and organisations become more people-oriented, more customer-centred, and more performance-driven. Leading at a Higher level will show you how to be come a better leader - in any company, any organisation and any area of life.


About the author


Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager, co-authored with Spencer Johnson, has sold 13,000,000 copies worldwide in 27 languages. Blanchard’s 17 business bestsellers also include Raving Fans, High Five!, and The Secret: What Great Leaders Know and Do.


Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global leader in workplace learning, employee productivity, leadership, and team effectiveness.


This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates and current consulting partners, including Marjorie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurie Hawkins, Drea Zigarmi, Pat Zigarmi, Alan Randolph, Jesse Stoner, Fay Kandarian, Susan Fowler, Lael Good, Judd Hoekstra, Chris Edmonds, Bob Glaser, Garry Demarest, Vicki Halsey, Kathy Cuff, Linda Miller, Scott Blanchard, and Madeleine Homan Blanchard.


Dr. Ken Blanchard has had an incomparable impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager, has sold 13 million copies. He is Founder and Head of  The Ken Blanchard Companies, an international management training and consulting firm he co-founded in 1979.