|Leading at a Higher Level||
Leading at a Higher Level
Table of contents
Section I. Set your sights on the right target and vision
1. Is your organization high performing?
2. The power of vision
Section II. Treat your customers right
3. Serving customers at a higher level
Section III. Treat your people right
4. Creating a higher level culture
5. Empowerment is the key
6. Situational leadership® II: the integrating concept
7. Self leadership: the power behind empowerment
8. Partnering for performance
9. Essential skills for partnering for performance: the one minute manager
10. Coaching for higher leadership
11. Situational team leadership
12. Organizational leadership
13. Strategies for managing a change
Section IV. Have the right kind of leadership
14. Servant leadership
15. Determining your leadership point of view
“Leading at a Higher Level is about empowering people to be the best leader they can be. Blanchard and colleagues are great at distilling research into practical tools and insights that leaders can apply instantly and get results.” Andy Binns, Head of Leadership Development, BT Group PLC
“A truly great book at the perfect time.”
Kim Clemo, HR Director, AXA Insurance
Becoming a high-performing leader is about getting your priorities right. Successful leaders have high standards and firm principles- and they stick to them. Leading at a Higher Level will show you how to find your leadership point of view and work more effectively with, and on behalf of, your team.
In this completely revised edition Ken Blanchard brings together everything he knows about world-class leadership. Building on his work with an immense range of companies world-wide you can benefit from the advice that has helped thousands of individuals and organisations become more people-oriented, more customer-centred, and more performance-driven. Leading at a Higher level will show you how to be come a better leader - in any company, any organisation and any area of life.
TAKE YOUR LEADERSHIP SKILLS TO A HIGHER LEVEL
About the author
Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager, co-authored with Spencer Johnson, has sold 13,000,000 copies worldwide in 27 languages. Blanchard’s 17 business bestsellers also include Raving Fans, High Five!, and The Secret: What Great Leaders Know and Do.
Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global leader in workplace learning, employee productivity, leadership, and team effectiveness.
This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates and current consulting partners, including Marjorie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurie Hawkins, Drea Zigarmi, Pat Zigarmi, Alan Randolph, Jesse Stoner, Fay Kandarian, Susan Fowler, Lael Good, Judd Hoekstra, Chris Edmonds, Bob Glaser, Garry Demarest, Vicki Halsey, Kathy Cuff, Linda Miller, Scott Blanchard, and Madeleine Homan Blanchard.
Dr. Ken Blanchard has had an incomparable impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager, has sold 13 million copies. He is Founder and Head of The Ken Blanchard Companies, an international management training and consulting firm he co-founded in 1979.