Brilliant Communication Skills, revised 1st edition

Series
Pearson
Author
Gill Hasson  
Publisher
Pearson
Cover
Softcover
Edition
1
Language
English
Total pages
192
Pub.-date
December 2014
ISBN13
9781292081076
ISBN
1292081074
Related Titles


Product detail

Product Price CHF Available  
9781292081076
Brilliant Communication Skills, revised 1st edition
19.80 not defined

Description

What does it take to be a successful communicator?

 

Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others.

 

So how can you make sure other people understand you and that you respond appropriately to other people? Whether it’s giving a presentation, getting your point across in a meeting, or understanding the effects of body language, the proven tips and techniques provided in this book will get you communicating more effectively and successfully in no time!

  • Explain yourself clearly, and get your point across easily
  • Know what to say to help others open up to you
  • Feel confident about communicating with a wide range of people

Table of Contents

Part 1

Chapter 1

What is communication? Knowing your communication style

Chapter 2

Confident communication

Chapter 3

Active listening and skilful questioning

Chapter 4

Reading between the lines; feelings, emotions and attitudes

Chapter 5

What to say, how to say it.

Chapter 6

Put it in writing

 

Part 2

Chapter 7

Putting it into practice

Back Cover

What does it take to be a successful communicator?

 

Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others.

 

So how can you make sure other people understand you and that you respond appropriately to other people? Whether it’s giving a presentation, getting your point across in a meeting, or understanding the effects of body language, the proven tips and techniques provided in this book will get you communicating more effectively and successfully in no time!

  • Explain yourself clearly, and get your point across easily
  • Know what to say to help others open up to you
  • Feel confident about communicating with a wide range of people