Logistics and Supply Chain Management

Martin Christopher  
Total pages
February 2016
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Logistics and Supply Chain Management
6 December 2022 67.00


Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This updated 5th Edition is a clear guide to all the key topics in an integrated approach to supply chains.

As well as new and updated examples and case studies, there are two new chapters:

Routes to Market: Many companies now have to manage multiple distribution channels - this chapter covers strategic issues on how companies “go to market” along with the cost implications of using alternative channels.

Service Logistics: As companies begin to sell performance rather than physical product, this chapter explores the implications for logistics management as the need to provide higher levels of service and customer support becomes ever more critical.

Table of Contents


About the Author

Chapter 1 - Logistics, the Supply Chain and Competitive Strategy

Chapter 2 - Delivering Customer Value

Chapter 3 -Going to Market

Chapter 4 - Measuring Logistics Costs and Performance

Chapter 5 - Matching Supply and Demand

Chapter 6 - Creating the Responsive Supply Chain

Chapter 7 - Strategic Lead-Time Management

Chapter 8 - The Synchronous Supply Chain

Chapter 9 - Complexity and the Supply Chain

Chapter 10 - Managing the Global Pipeline

Chapter 11 - Service Logistics

Chapter 12 - Managing Risk in the Supply Chain

Chapter 13 - The Era of Network Competition

Chapter 14 - Overcoming the Barriers to Supply Chain Integration

Chapter 15 - The Sustainable Supply Chain

Chapter 16 - The Supply Chain of the Future

Back Cover

A critical concern for every business, effective logistics and supply chain management is key to achieving competitive advantage. Better development and management of your supply chain network will not only cut costs but enhance your customer value. And in today’s volatile marketplace, supply chains need to be more flexible and capable of adapting to change than ever.


In fact, the real competition today is not between companies but between supply chains. The winning approach to supply chains is an integrated perspective that takes account of networks of relationships, sustainability and product design, as well as the logistics of procurement, distribution and fulfilment. Logistics & Supply Chain Management provides you with the core tools, processes and initiatives you need to stay one step ahead.


The fifth edition of this bestselling book has been completely updated: as well as additional examples and case studies throughout, there are two new chapters covering:


o GOING TO MARKET – how to maximise and innovate your delivery channels

o SERVICE LOGISTICS – how to adapt your supply chains to the service economy



A definitive text from a true authority. It provides both the student and the professional with ideas, processes and tools to deliver sustainable competitive advantage to their organisation.’

Yossi Sheffi, Director, MIT Center for Transportation and Logistics

‘A powerful book which provides the fundamental tools, examples and insights to develop your supply chain to the next level. It’s well worth reading.’

Bo-Inge Stensson, Senior Vice President, Purchasing SKF Group

‘Essential reading for anyone seeking to understand how to derive competitive advantage from managing their supply chain.’

Professor Matthias Holweg, Saïd Business School, University of Oxford


‘This has been the definitive book on logistics and supply chain management, and the fifth edition just got better. It describes the opportunities and challenges for managers in the area accessibly, concisely and comprehensively – essential reading and reference.’

Alan Braithwaite, Chairman, LCP Consulting and Visiting Professor, Cranfield Centre for Logistics and Supply Chain Management


Martin Christopher is Emeritus Professor of Marketing & Logistics at Cranfield School of Management. He also chairs the Advisory Board of the internationally renowned Centre for Logistics and Supply Chain Management.

Martin’s work in the field has gained international recognition & he's a regular contributor to conferences and workshops around the world.