CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide

Reihe
Cisco Press
Autor
Raymond Lacoste / Kevin Wallace
Verlag
Pearson
Einband
Softcover
Auflage
1
Sprache
Englisch
Seiten
1024
Erschienen
Dezember 2014
ISBN13
9781587205613
ISBN
1587205610
Related Titles


Produktdetail

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9781587205613
CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide
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Description

CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide is a comprehensive self-study tool for preparing for the new TSHOOT exam. Complete coverage of all exam topics as posted on the exam topic blueprint ensures readers will arrive at a thorough understanding of what they need to master to succeed on the exam. The book follows a logical organization of the TSHOOT exam objectives. Material is presented in a concise manner, focusing on increasing readers' retention and recall of exam topics.

Features

  • Revised edition of the #1 selling CCNP preparation self-study guide
  • Book content is fully updated to align to the new CCNP TSHOOT exam objectives
  • Book and CD are packed with features to help candidates master more difficult testing methods on the actual exams
  • Practice tests contain exam-realistic questions that closely mimic the difficulty of the actual exam.
  • Includes supplemental video training

Table of Contents

Introduction xxx

Part I Fundamental Troubleshooting and Maintenance Concepts

Chapter 1 Introduction to Troubleshooting and Network Maintenance 3

“Do I Know This Already?” Quiz 3

Foundation Topics 9

Introduction to Troubleshooting 9

  Defining Troubleshooting 9

  The Value of Structured Troubleshooting 11

  A Structured Approach 13

  1. Problem Report 13

  2. Collect Information 14

  3. Examine Collected Information 15

  4. Eliminate Potential Causes 16

  5. Propose an Hypothesis 17

  6. Verify Hypothesis 18

  7. Problem Resolution 19

Popular Troubleshooting Methods 20

  The Top-Down Method 21

  The Bottom-Up Method 21

  The Divide-and-Conquer Method 22

  The Following the Traffic Path Method 23

  The Comparing Configurations Method 23

  The Component Swapping Method 24

  Practice Exercise: Selecting a Troubleshooting Approach 25

Introduction to Network Maintenance 26

  Defining Network Maintenance 26

  Proactive Versus Reactive Network Maintenance 27

  Well-Known Network Maintenance Models 28

  Example of Adapting a Network Maintenance Model 28

Common Maintenance Procedures 29

  Routine Maintenance Tasks 29

  Scheduled Maintenance 30

  Managing Network Changes 30

  Maintaining Network Documentation 32

  Restoring Operations After a Failure 33

  Measuring Network Performance 34

The Troubleshooting and Network Maintenance Relationship 34

  Maintaining Current Network Documentation 35

  Establishing a Baseline 36

  Communication 36

  Change Management 37

Exam Preparation Tasks 39

Review All Key Topics 39

Define Key Terms 39

Chapter 2 Troubleshooting and Maintenance Tools 41

“Do I Know This Already?” Quiz 41

Foundation Topics 45

The Troubleshooting and Network Maintenance Toolkit 45

  Network Documentation Tools 46

  Basic Tools 47

  CLI Tools 47

  GUI Tools 48

  Recovery Tools 48

  Logging Tools 53

  Network Time Protocol as a Tool 56

  Advanced Tools 57

  Overview of SNMP and NetFlow 57

  Creating a Baseline with SNMP and NetFlow 58

  SNMP 58

  NetFlow 59

  Cisco Support Tools 64

Using Cisco IOS to Verify and Define the Problem 64

  Ping 64

  Telnet 67

  Traceroute 67

Using Cisco IOS to Collect Information 68

  Filtering the Output of show Commands 69

  Redirecting show Command Output to a File 73

  Troubleshooting Hardware 74

Collecting Information in Transit 75

  Performing Packet Captures 75

  SPAN 76

  RSPAN 78

Using Tools to Document a Network 80

Exam Preparation Tasks 85

Review All Key Topics 85

Define Key Terms 86

Complete Tables and Lists from Memory 86

Command Reference to Check Your Memory 86

Chapter 3 Troubleshooting Device Performance 93

“Do I Know This Already?” Quiz 93

Foundation Topics 96

  Troubleshooting Switch Performance Issues 96

  Cisco Catalyst Switch Troubleshooting Targets 96

  TCAM Troubleshooting 101

  High CPU Utilization Troubleshooting on a Switch 105

  Troubleshooting Router Performance Issues 106

  Excessive CPU Utilization 107

  Understanding Packet-Switching Modes (Routers and Multilayer Switches) 113

  Troubleshooting Packet-Switching Modes 116

  Excessive Memory Utilization 121

Exam Preparation Tasks 124

Review All Key Topics 124

Define Key Terms 124

Complete Tables and Lists from Memory 125

Command Reference to Check Your Memory 125

Part II Troubleshooting Cisco Catalyst Switch Features

Chapter 4 Troubleshooting Layer 2 Trunks, VTP, and VLANs 129

“Do I Know This Already?” Quiz 129

Foundation Topics 132

Frame-Forwarding Process 132

Troubleshooting Trunks 140

  Encapsulation Mismatch 141

  Incompatible Trunking Modes 143

  VTP Domain Name Mismatch 146

  Native VLAN Mismatch 146

  Allowed VLANs 147

Troubleshooting VTP 148

  Domain Name Mismatch 148

  Version Mismatch 149

  Mode Mismatch 149

  Password Mismatch 151

  Higher Revision Number 151

Troubleshooting VLANs 152

  Incorrect IP Addressing 152

  Missing VLAN 153

  Incorrect Port Assignment 154

The MAC Address Table 155

Layer 2 Trouble Tickets 157

  Trouble Ticket 4-1 158

  Trouble Ticket 4-2 160

Exam Preparation Tasks 165

Review All Key Topics 165

Define Key Terms 165

Complete Tables and Lists from Memory 166

Command Reference to Check Your Memory 166

Chapter 5 Troubleshooting STP and Layer 2 EtherChannel 169

“Do I Know This Already?” Quiz 169

Foundation Topics 172

Spanning Tree Protocol Overview 172

  Reviewing STP Operation 173

  Determining Root Port 175

  Determining Designated Port 176

  Determining Nondesignated Port 176

Collecting Information About an STP Topology 177

  Gathering STP Information 177

  Gathering MSTP Information 179

STP Troubleshooting Issues 180

  Corruption of a Switch’s MAC Address Table 180

  Broadcast Storms 181

Troubleshooting STP Features 182

  PortFast 183

  BPDU Guard 184

  BPDU Filter 187

  Root Guard 189

  Loop Guard 190

STP Trouble Tickets 190

  Trouble Ticket 5-1 191

  Trouble Ticket 5-2 194

  Trouble Ticket 5-3 196

Troubleshooting Layer 2 EtherChannel 199

  Reviewing Layer 2 EtherChannel 199

EtherChannel Trouble Tickets 200

  Trouble Ticket 5-4 201

  Trouble Ticket 5-5 204

Exam Preparation Tasks 206

Review All Key Topics 206

Define Key Terms 206

Complete Tables and Lists from Memory 207

Command Reference to Check Your Memory 207

Chapter 6 Troubleshooting Inter-VLAN Routing and Layer 3 EtherChannels 209

“Do I Know This Already?” Quiz 209

Foundation Topics 212

Troubleshooting a Router-on-a-Trunk/Stick 212

Router-on-a-Trunk/Stick Trouble Tickets 213

  Trouble Ticket 6-1 214

  Trouble Ticket 6-2 218

Troubleshooting Switched Virtual Interfaces 221

  Reviewing SVIs 221

  Troubleshooting SVIs 223

SVI Trouble Tickets 224

  Trouble Ticket 6-3 225

  Trouble Ticket 6-4 230

Troubleshooting Routed Ports 233

Routed Ports Trouble Tickets 234

  Trouble Ticket 6-5 235

Troubleshooting Layer 3 EtherChannel 237

Layer 3 EtherChannel Trouble Tickets 239

  Trouble Ticket 6-6 240

Exam Preparation Tasks 244

Review All Key Topics 244

Define Key Terms 244

Complete Tables and Lists from Memory 245

Show Command Reference to Check Your Memory 245

Chapter 7 Troubleshooting Switch Security Features 247

“Do I Know This Already?” Quiz 247

Foundation Topics 250

Troubleshooting Port Security 250

  Common Port Security Issues 250

  Port Security Configured but Not Enabled 250

  Static MAC Address Not Configured Correctly 251

  Maximum Number of MAC Addresses Reached 253

  Legitimate Users Being Blocked Because of Violation 254

  Running Configuration Not Saved to Startup Configuration 260

    Port Security Trouble Tickets 261

Trouble Ticket 7-1 261

  Troubleshooting Spoof-Prevention Features 265

  DHCP Snooping 265

  Dynamic ARP Inspection 267

  IP Source Guard 268

Spoof-Prevention Features Trouble Tickets 270

  Trouble Ticket 7-2 270

Troubleshooting Access Control 273

  Protected Ports 273

  Private VLANs 275

  VACLs 279

Exam Preparation Tasks 281

Review All Key Topics 281

Define Key Terms 282

Command Reference to Check Your Memory 282

Chapter 8 Troubleshooting First-Hop Redundancy Protocols 287

“Do I Know This Already?” Quiz 287

Foundation Topics 290

Troubleshooting HSRP 290

  Reviewing HSRP 290

  HSRP Converging After a Failure 291

  HSRP Verification and Troubleshooting 292

  Virtual Router MAC Address 293

  Interface Tracking 293

  Verifying First Hop 294

  Debug 296

HSRP Trouble Tickets 297

  Trouble Ticket 8-1 297

  Trouble Ticket 8-2 300

  Trouble Ticket 8-3 302

Troubleshooting VRRP 306

  Reviewing VRRP 306

  VRRP Verification and Troubleshooting 308

  Virtual Router MAC Address 309

  Object Tracking 309

  Verifying First Hop 310

VRRP Trouble Tickets 312

  Trouble Ticket 8-4 312

  Trouble Ticket 8-5 315

Troubleshooting GLBP 318

  Reviewing GLBP 319

  GLBP Verification and Troubleshooting 321

  Virtual Router MAC Addresses 323

  GLBP Object Tracking 323

  Verifying GLBP First Hop 325

GLBP Trouble Tickets 326

  Trouble Ticket 8-6 327

  Trouble Ticket 8-7 329

Comparing HSRP, VRRP, and GLBP 330

Exam Preparation Tasks 332

Review All Key Topics 332

Define Key Terms 333

    Complete Tables and Lists from Memory 333

Command Reference to Check Your Memory 333

Part III Troubleshooting Router Features

Chapter 9 Troubleshooting IPv4 Addressing and Addressing Technologies 335

“Do I Know This Already?” Quiz 335

Foundation Topics 338

Troubleshooting IPv4 Addressing 338

  IPv4 Addressing Issues 338

  Determining IP Addresses Within a Subnet 341

Troubleshooting DHCP for IPv4 342

  Reviewing DHCP Operations 342

  Potential DHCP Troubleshooting Issues 347

  DHCP Troubleshooting Commands 348

Troubleshooting NAT 350

  Reviewing NAT 350

  NAT Troubleshooting Issues 353

  NAT Troubleshooting Commands 354

IPv4 Addressing and Addressing Technologies Trouble Tickets 356

  Trouble Ticket 9-1 356

  Trouble Ticket 9-2 358

  Trouble Ticket 9-3 361

Exam Preparation Tasks 364

Review All Key Topics 364

Define Key Terms 365

Command Reference to Check Your Memory 365

Chapter 10 Troubleshooting IPv6 Addressing and Addressing Technologies 367

“Do I Know This Already?” Quiz 367

Foundation Topics 370

Troubleshooting IPv6 Addressing 370

  IPv6 Addressing Review 370

  Neighbor Solicitation and Neighbor Advertisement 370

  EUI-64 373

Troubleshooting IPv6 Address Assignment 375

  Stateless Address Autoconfiguration/SLAAC 375

  Stateful DHCPv6 381

  Stateless DHCPv6 382

  DHCPv6 Operation 384

  DHCPv6 Relay Agent 385

IPv6 Addressing Trouble Tickets 386

  Trouble Ticket 10-1 386

  Trouble Ticket 10-2 389

Exam Preparation Tasks 394

Review All Key Topics 394

Define Key Terms 395

Command Reference to Check Your Memory 395

Chapter 11 Troubleshooting IPv4 and IPv6 ACLs and Prefix Lists 397

“Do I Know This Already?” Quiz 397

Foundation Topics 401

Troubleshooting IPv4 ACLs 401

  Reading an IPv4 ACL 401

  Using an IPv4 ACL for Filtering 403

  Using a Time-Based IPv4 ACL 403

IPv4 ACL Trouble Tickets 405

  Trouble Ticket 11-1 405

Troubleshooting IPv6 ACLs 407

  Reading an IPv6 ACL 408

  Using an IPv6 ACL for Filtering 409

IPv6 ACL Trouble Tickets 410

  Trouble Ticket 11-2 410

Troubleshooting Prefix Lists 414

  Reading a Prefix List 414

  Prefix List Processing 415

Prefix List Trouble Tickets 416

  Trouble Ticket 11-3 417

Exam Preparation Tasks 419

Review All Key Topics 419

Define Key Terms 419

Command Reference to Check Your Memory 419

Chapter 12 Troubleshooting Basic IPv4/IPv6 Routing and GRE Tunnels 423

“Do I Know This Already?” Quiz 423

Foundation Topics 427

Packet-Forwarding Process 427

  Reviewing Layer 3 Packet-Forwarding Process 427

  Troubleshooting the Packet-Forwarding Process 431

Troubleshooting Routing Information Sources 435

  Data Structures and the Routing Table 436

  Sources of Route Information 436

Troubleshooting Static Routes 438

  IPv4 Static Routes 439

  IPv6 Static Routes 443

Static Routing Trouble Tickets 445

  Trouble Ticket 12-1 445

  Trouble Ticket 12-2 448

Troubleshooting GRE Tunnels 450

Exam Preparation Tasks 459

Review All Key Topics 459

Define Key Terms 460

Complete Tables and Lists from Memory 460

Command Reference to Check Your Memory 460

Chapter 13 Troubleshooting RIPv2 and RIPng 463

“Do I Know This Already?” Quiz 463

Foundation Topics 466

Troubleshooting RIPv2 466

  Missing RIPv2 Routes 466

  Interface Is Shut Down 469

  Wrong Subnet 469

  Bad or Missing Network Statement 470

  Passive Interface 471

  Wrong Version 473

  Max Hop Count Exceeded 475

  Authentication 477

  Route Filtering 479

  Split Horizon 480

  Autosummarization 482

  Better Source of Information 483

  ACLs 485

  Load Sharing 485

  Other RIP Issues 486

  Missing Default Route 486

  Route Summarization 487

Troubleshooting RIPng 492

RIPv2 and RIPng Trouble Tickets 498

  Trouble Ticket 13-1 498

  Trouble Ticket 13-2 502

  Trouble Ticket 13-3 506

Exam Preparation Tasks 509

Review All Key Topics 509

Define Key Terms 510

Command Reference to Check Your Memory 510

Chapter 14 Troubleshooting EIGRP 513

“Do I Know This Already?” Quiz 513

Foundation Topics 517

Troubleshooting EIGRP for IPv4 517

  Troubleshooting EIGRP for IPv4 Neighbor Adjacencies 517

  Interface Is Down 518

  Mismatched Autonomous System Numbers 518

  Incorrect Network Statement 520

  Mismatched K Values 522

  Passive Interface 523

  Different Subnets 524

  Authentication 525

  ACLs 527

  Timers 528

  Troubleshooting EIGRP for IPv4 Routes 528

  Bad or Missing Network Command 529

  Better Source of Information 530

  Route Filtering 534

  Stub Configuration 535

  Interface Is Shut Down 537

  Split-horizon 537

  Troubleshooting Miscellaneous EIGRP for IPv4 Issues 539

  Feasible Successors 539

  Discontiguous Networks and Autosummarization 542

  Route Summarization 543

Load Balancing 544

EIGRP for IPv4 Trouble Tickets 546

  Trouble Ticket 14-1 546

  Trouble Ticket 14-2 553

  Trouble Ticket 14-3 557

Troubleshooting EIGRP for IPv6 561

  Troubleshooting EIGRP for IPv6 Neighbor Issues 561

  Interface Is Down 561

  Mismatched Autonomous System Numbers 562

  Mismatched K Values 562

  Passive Interfaces 562

  Mismatched Authentication 562

  Timers 563

  Interface Not Participating in Routing Process 563

  ACLs 564

  Troubleshooting EIGRP for IPv6 Route 564

  Interface Not Participating in Routing Process 564

  Better Source of Information 565

  Route Filtering 565

  Stub Configuration 565

  Split-horizon 566

EIGRP for IPv6 Trouble Tickets 567

  Trouble Ticket 14-4 568

Troubleshooting Named EIGRP Configurations 572

  Named EIGRP Verification Commands 573

Named EIGRP Trouble Tickets 577

  Trouble Ticket 14-5 577

Exam Preparation Tasks 582

Review All Key Topics 582

Define Key Terms 583

Command Reference to Check Your Memory 583

Chapter 15 Troubleshooting OSPF 587

“Do I Know This Already?” Quiz 587

Foundation Topics 590

Troubleshooting OSPFv2 590

  Troubleshooting OSPFv2 Neighbor Adjacencies 590

 Interface Is Down 593

  Interface Not Running the OSPF Process 593

  Mismatched Timers 594

  Mismatched Area Numbers 596

  Mismatched Area Type 597

  Different Subnets 598

  Passive Interface 599

  Mismatched Authentication Information 600

  ACLs 601

  MTU Mismatch 602

  Duplicate Router IDs 603

  Mismatched Network Types 604

  Troubleshooting OSPFv2 Routes 606

  Interface Not Running the OSPF Process 606

  Better Source of Information 607

  Route Filtering 611

  Stub Area Configuration 613

  Interface Is Shut Down 614

  Wrong Designated Router Was Elected 615

  Duplicate Router IDs 619

  Troubleshooting Miscellaneous OSPFv2 Issues 620

  Tracking OSPF Advertisements Through a Network 620

  Route Summarization 622

  Discontiguous Areas 624

  Load Balancing 626

  Default Route 627

OSPFv2 Trouble Tickets 627

  Trouble Ticket 15-1 628

  Trouble Ticket 15-2 635

Trouble Ticket 15-3 639

Troubleshooting OSPFv3 for IPv6 641

  OSPFv3 Troubleshooting Commands 641

OSPFv3 Trouble Tickets 647

  Trouble Ticket 15-4 647

  Trouble Ticket 15-5 650

Troubleshoot OSPFv3 Address Families 655

  OSPFv3 Address Family Troubleshooting 655

OSPFv3 AF Trouble Tickets 664

  Trouble Ticket 15-6 665

Exam Preparation Tasks 669

Review All Key Topics 669

Define Key Terms 670

Complete Tables and Lists from Memory 670

Command Reference to Check Your Memory 671

Chapter 16 Troubleshooting Route Maps and Policy-Based Routing 675

“Do I Know This Already?” Quiz 675

Foundation Topics 678

Troubleshooting Route Maps 678

  How to Read a Route Map 678

Troubleshooting Policy-Based Routing 681

  PBR 681

Policy-Based Routing Trouble Tickets 684

  Trouble Ticket 16-1 685

  Trouble Ticket 16-2 689

  Trouble Ticket 16-3 691

Exam Preparation Tasks 693

Review All Key Topics 693

Define Key Terms 693

Command Reference to Check Your Memory 693

Chapter 17 Troubleshooting Redistribution 697

“Do I Know This Already?” Quiz 697

Foundation Topics 700

Troubleshooting IPv4 and IPv6 Redistribution 700

Route Redistribution Overview 700

  Troubleshooting Redistribution into RIP 703

  Troubleshooting Redistribution into EIGRP 706

  Troubleshooting Redistribution into OSPF 710

  Troubleshooting Redistribution into BGP 715

  Troubleshooting Redistribution with Route Maps 718

Redistribution Trouble Tickets 718

  Trouble Ticket 17-1 719

  Trouble Ticket 17-2 723

  Trouble Ticket 17-3 727

  Trouble Ticket 17-4 733

Troubleshooting Advanced Redistribution Issues 737

  Troubleshooting Suboptimal Routing Caused by Redistribution 737

  Troubleshooting Routing Loops Caused by Redistribution 739

Exam Preparation Tasks 745

Review All Key Topics 745

Define Key Terms 745

Command Reference to Check Your Memory 746

Chapter 18 Troubleshooting BGP 749

“Do I Know This Already?” Quiz 749

Foundation Topics 753

Troubleshooting BGP Neighbor Adjacencies 753

  Interface Is Down 754

  Layer 3 Connectivity Is Broken 754

  Path to Neighbor Is via Default Route 755

  Neighbor Does Not Have a Route to the Local Router 756

  Incorrect neighbor Statement 757

  BGP Packets Sourced from Wrong IP Address 758

  ACLs 759

  TTL of BGP Packet Expires 761

  Mismatched Authentication 763

  Misconfigured Peer Groups 764

  Timers 765

Troubleshooting BGP Routes 766

  Missing or Bad network mask Command 768

  Next-Hop Router Not Reachable 770

  BGP Split-Horizon Rule 772

  Better Source of Information 773

  Route Filtering 775

Troubleshooting BGP Path Selection 780

  Understanding the Best Path Decision-Making Process 781

  Private Autonomous System Numbers 784

  Using debug Commands 784

Troubleshooting BGP for IPv6 786

BGP Trouble Tickets 790

  Trouble Ticket 18-1 791

  Trouble Ticket 18-2 796

  Trouble Ticket 18-3 802

MP-BGP Trouble Tickets 807

  Trouble Ticket 18-4 807

Exam Preparation Tasks 810

Review All Key Topics 810

Define Key Terms 811

Command Reference to Check Your Memory 811

Part IV Troubleshooting Management

Chapter 19 Troubleshooting Management Protocols and Tools 815

“Do I Know This Already?” Quiz 815

Foundation Topics 818

Management Protocols Troubleshooting 818

  NTP Troubleshooting 818

  Syslog Troubleshooting 821

SNMP Troubleshooting 823

Management Tools Troubleshooting 826

  Cisco IOS IPSLA Troubleshooting 827

  Object Tracking Troubleshooting 833

  SPAN and RSPAN Troubleshooting 835

Management Protocols and Tools Trouble Tickets 837

  Trouble Ticket 19-1 838

Exam Preparation Tasks 845

Review All Key Topics 845

Define Key Terms 846

Command Reference to Check Your Memory 846

Chapter 20 Troubleshooting Management Access 851

“Do I Know This Already?” Quiz 851

Foundation Topics 854

Console and vty Access Troubleshooting 854

  Console Access Troubleshooting 854

  vty Access Troubleshooting 855

  Telnet 855

  SSH 857

  Password Encryption Levels 858

Cisco IOS AAA Troubleshooting 858

Management Access Trouble Tickets 861

  Trouble Ticket 20-1 862

  Trouble Ticket 20-2 863

  Trouble Ticket 20-3 865

Exam Preparation Tasks 868

Review All Key Topics 868

Define Key Terms 868

Command Reference to Check Your Memory 868

Part V Final Preparation

Chapter 21 Additional Trouble Tickets 871

Introduction 871

Trouble Ticket 1 872

Suggested Solution 875

Trouble Ticket 2 876

Suggested Solution 879

Trouble Ticket 3 880

Suggested Solution 882

Trouble Ticket 4 884

Issue 1: Suggested Solution 891

Issue 2: Suggested Solution 897

Issue 3: Suggested Solution 897

Issue 4: Suggested Solution 898

Trouble Ticket 5 901

Suggested Solution 907

Trouble Ticket 6 910

Suggested Solution 916

Trouble Ticket 7 918

Issue 1: Forgotten Enable Secret Password 919

  Issue 1: Suggested Solution 919

Issue 2: An exec-timeout Parameter Set Too Low 921

  Issue 2: Suggested Solution 921

Issue 3: ACL Misconfiguration 922

  Issue 3: Suggested Solution 922

Trouble Ticket 8 923

Suggested Solution 926

Trouble Ticket 9 926

Issue 1: Adjacency Between Routers R1 and R2 927

  Issue 1: Suggested Solution 930

Issue 2: Adjacency Between Routers R2 and BB2 930

  Issue 2: Suggested Solution 931

Issue 3: Adjacency Between Routers BB1 and BB2 931

 Issue 3: Suggested Solution 933

Trouble Ticket 10 934

Issue 1: Router R2 Not Load Balancing Between Routers BB1 and BB2 937

  Issue 1: Suggested Solution 937

Issue 2: Backbone Routes Not Being Suppressed 938

  Issue 2: Suggested Solution 939

Chapter 22 Final Preparation 943

Tools for Final Preparation 943

Exam Engine and Questions on the CD 943

  Install the Exam Engine 944

  Activate and Download the Practice Exam 944

  Activating Other Exams 945

Premium Edition 945

The Cisco Learning Network 945

Memory Tables 945

Chapter-Ending Review Tools 946

Suggested Plan for Final Review/Study 946

Step 1: Review Key Topics and DIKTA Questions 947

Step 3: Hands-On Practice 947

Step 5: Subnetting Practice 948

Step 6: Use the Exam Engine 948

Summary 949

Part VI Appendixes

Appendix A Answers to the “Do I Know This Already” Quizzes 951

Appendix B TSHOOT Exam Updates 957

CD-Only Appendixes and Glossary

Appendix C Memory Tables

Appendix D Memory Tables Answer Key

Appendix E Study Planner

9781587205613, 10/29/14, MF

Author

Raymond Lacoste is a Cisco Certified Systems Instructor (CCSI) who has dedicated his IT career to teaching others. Starting out as a mentor at Skillsoft, he helped students with their studies, explaining various Cisco, Microsoft, and industry-related concepts in ways that improved the students understanding. Now he spends his days at Skillsoft teaching the CCNA and CCNP Routing and Switching certification track. He has taught over 300 Cisco classes in addition to the countless practice labs, demonstrations, hands-on labs, and student guides he has developed. However, it is not just about teaching, it is also about learning. To date, Raymond has passed more than 100 IT certification exams as he continues to keep his learning and knowledge up-to-date. His certification wall includes various Cisco certifications, Microsoft certifications, CompTIA certifications, and the ISC2 CISSP (Certified Information Systems Security Professional) designation. He was also awarded the Cisco Sirius Top Quality Instructor award. His next goal is to achieve the CCIE designation in Routing and Switching. Raymond lives in Atlantic, Canada, with his wife, Melanie, and two children.

 

Kevin Wallace, CCIEx2 (Collaboration and R/S) #7945, CCSI #20061: With Cisco experience dating back to 1989, Kevin has been a network design specialist for the Walt Disney World Resort, an instructor of Cisco courses for Skillsoft, and a network manager for Eastern Kentucky University.

 

Kevin currently produces video courses and writes books for Cisco Press/Pearson IT Certification (http://kwtrain.com/books ), and he lives in central Kentucky with his wife (Vivian) and two daughters (Stacie and Sabrina).

 

Kevin can be followed on these social media platforms.

 

Blog: http://kwtrain.com

 

Twitter: http://twitter.com/kwallaceccie

 

Facebook: http://facebook.com/kwallaceccie

 

YouTube: http://youtube.com/kwallaceccie

 

LinkedIn: http://linkedin.com/in/kwallaceccie

 

Google+: http://google.com/+KevinWallace