Business Correspondence

Series
Prentice Hall
Author
Lin Lougheed  
Publisher
Pearson
Cover
Softcover
Edition
2
Language
English
Total pages
160
Pub.-date
August 2002
ISBN13
9780130897923
ISBN
0130897922


Low Intermediate

Product Price CHF Available  
9780130897923
Business Correspondence
36.10 approx. 7-9 days

Description

Business Correspondence, Second Edition introduces adult ESL students to the proper formats and approaches to use in basic office communication. It offers students extensive contextualized practice, while extra grammar and punctuation exercises boost students' basic English skills. Each chapter centers around an office situation, so students are exposed to real language in real situations.

Features

Features and Benefits

  • F: Models of letters, e-mails, faxes, and memos
  • B: Guide students to write clearly and accurately.
  • F: Units teaching both initiating and responding to correspondence
  • B: Give student comprehensive practice.
  • F: Wealth of controlled activities
  • B: Provide practice with grammar, vocabulary, and the mechanics of everyday business writing.
  • F: To the Teacher section
  • B: Offers useful teaching tips and additional activities.
  • F: “That's Good Business” and “Well Said” boxes
  • B: Provide useful tips about common business practices and expressions.

Table of Contents

A Letter to You

Test Yourself

To the Teacher

 

Unit 1               Writing a Cover Letter

 

Unit 2               Replying to a Job Application

 

Unit 3               Requesting a Service

 

Unit 4               Confirming a Service

 

Unit 5               Ordering Supplies

 

Unit 6               Confirming an Order

 

Unit 7               Requesting Information

 

Unit 8               Providing Information

 

Unit 9               Writing Claim Letters

 

Unit 10             Writing Adjustment Letters

 

Unit 11             Writing Reminder Letters and Collection Letters

 

Unit 12             Replying to Reminder Letters and Collection Letters

 

Unit 13             Writing Employee Relation Letters

 

Unit 14             Writing Customer Relations Letters

 

Unit 15             Writing Personal Business Letters

 

Reference

Glossary

Answer Key

Back Cover

Business Correspondence, Second Edition introduces adult ESL students to the proper formats and approaches to use in basic office communication. It offers students extensive contextualized practice, while extra grammar and punctuation exercises boost students' basic English skills. Because each chapter centers around an office situation, students are exposed to real language in real situations.
Key features:

  • Extensive guided practice in understanding and preparing business correspondence.
  • Numerous models of appropriate business correspondence, all based on authentic documents.
  • That's Good Business! boxes provide practical tips about business practice and etiquette.
  • Provides practice with correspondence in employee relations, customer relations, and personal business letters.
  • Activities on business style, grammar and usage, and mechanics.
  • Enhanced reference section, with practical tips about business practices, can be removed and carried as a minibook.
  • A complete answer key for self-study.