Day by Day offers beginning learners of English a comprehensive introduction to general workplace communication. This innovative text is adapted from the employment chapters of the authors' ExpressWays English Program.
Unit One Getting a Job
Responding to “Help Wanted” Signs
Calling for an Interview
Telling About Your Skills and Qualifications
Expressing Confidence and Self-Esteem
Describing Previous Employment
Asking About Job Responsibilities
Asking About the Work Schedule and the Salary
Describing Your Background and Interests
Unit Two New on the Job
Locating Places on the Job
Describing and Locating People on the Job
One-Step Instructions
Multi-Step Instructions
Asking for Feedback
Being Corrected
Safety at Work
Accomplishing Tasks
Unit Three Small Talk
Discussing Weekend Plans
Discussing Past Weekend Activities
Talking About Leisure Activities
Talking About Movies, Music, TV, and Sports
Unit Four Communication with Co-Workers and Supervisors
Requests
Obligations
Offering to Help
Apologizing and Admitting Mistakes
Apologizing and Explaining
Interrupting
Asking Permission
Asking for a Day Off
Unit Five Job Performance
Asking for Feedback
Being Corrected
Compliments
Giving Advice
Safety Warnings
Accidents and Injuries
Requests
Employee Rights
Suggestions
Unit Six More Small Talk
Telling Good News and Bad News
Rumors and News on the Job
Compliments
Talking About TV Shows
Talking About Recreational Activities
Discussing Plans for Days Off, Weekends, and Vacations
Glossary
Scripts for Listening Exercises
Word by Word/Side by Side Correlation Key
Irregular Verbs
This comprehensive introduction to general workplace communication helps students learn the language they need to obtain employment and communicate effectively with supervisors, co-workers, and customers.
Also includes a Word-by-Word/ Side-by-Side correlation key.